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  • What is a Virtual Executive Assistant?
    A virtual Executive Assistant (EA) is a self-employed individual who performs administrative tasks from a remote location, usually a home office.
  • What are your business hours?
    We are available Monday – Friday 8:30 AM to 5:00 PM (EST), excluding holidays.
  • Are you available on weekends?
    Absolutely! Our services are available on weekends at a rate of time and a half.
  • I’m in a time crunch and need a quick turnaround. Do you provide quick turnaround services?
    Yes, we do! If the work you are seeking assistance with is needed sooner than 30 days, your rate will be the same as a weekend rate which equates to time and a half.
  • When are my invoices due?
    Invoices are due upon receipt, or prior to the start of work – whichever is first. Invoices paid more than five (5) days late will incur a 15% late fee.
  • What happens to my unused hours?
    We encourage our clients to carefully select the tasks they need assistance with. Unused hours are neither transferable nor refundable. Unused hours expire at the end of each month.
  • How can I request additional hours?
    Additional hours can be requested in increments of five (5) hours. Simply send us an email, and we will provide you with an invoice for your requested hours.
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